Privacy Policy
Last updated: June 2026
Practical Safety Advisory respects your privacy and handles personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), where applicable.
1. Personal information we collect
We may collect personal information including names, email addresses, telephone numbers, company details, account details, subscription details, documents and records created in PSA Tools, IP addresses, audit logs, security logs and system usage information.
2. How we collect information
We collect information when you create an account, verify your email address, subscribe to a plan, create or manage documents, invite users, upload files, contact us, or otherwise use PSA Tools.
3. How we use information
We use personal information to provide PSA Tools, manage accounts and subscriptions, send system notifications, support users, maintain security, keep audit records, improve platform functionality and comply with legal obligations.
4. Payment information
Payments are processed by Stripe. Practical Safety Advisory does not store complete payment card details. Stripe may collect and process payment information in accordance with its own terms and privacy practices.
5. Disclosure
We do not sell personal information. We may disclose information to service providers who assist us to operate PSA Tools, where required by law, or where necessary to protect the security, integrity, legal interests or operations of Practical Safety Advisory.
6. Data security
Reasonable technical and organisational measures are used to protect personal information. However, no internet-based system can be guaranteed completely secure.
7. Data retention
Information is retained for as long as reasonably required to provide services, maintain business and safety records, meet legal obligations, resolve disputes and maintain audit trails.
8. Access and correction
You may request access to, or correction of, personal information we hold about you. We may need to verify your identity before responding to a request.
9. Overseas services
Some service providers, including payment and technology providers, may store or process information outside Australia. We take reasonable steps to use reputable providers and protect information in accordance with applicable requirements.
10. Enquiries
Privacy enquiries may be made through practicalsafetyadvisory.com.au/contact.
Nothing in this Privacy Policy limits rights available under the Privacy Act 1988 (Cth), the Australian Privacy Principles or other applicable Australian laws.